We could not control if the amenities Bus Company is really offer, so we could not be responsible for actual quality of the bus operator’s amenities (i.e., bus seats, wifi, CD Player, TV, toilet, air conditioning, water).
Seat # A1 is known to be narrow, small, and not much leg room.
Passengers should be at the terminal 15 minutes before departure.
Tickets are VOID if passengers do not arrive on time.
Children over 5 years of age require tickets.
Passengers availing Pick Up services should be ready at the hotel or guesthouse's lobby an hour before departure.
Passengers MUST present printed Online Tickets for inspection at the terminal prior to boarding.
Smoking inside the bus is prohibited.
Pets, weapons, illegal products and substances, and hazardous materials are not allowed on the bus.
Strong smelling food items (i.e., durian, prohok) are not allowed on board the bus.
Vietnam does not offer a Visa on Arrival for land border crossings. You must have your Vietnamese entry visa ready or you will not be allowed to board the bus