Traveler reviews for Champa Mekong
Very late being picked up and then packed into a mini van with the driver trying to sit his mates on top of us! Not good at all when you pay money for a seat! Appalling service.
Driver smoked in van / 2 hours delay but all together ok
Please, for the love of your comfort, DO NOT RIDE CHAMPA MEKONG! Our booking said "VIP VAN" but the van that we rode was not anywhere near "VIP". The van was dilapidated, A/C doesn't seem to be working, they try to fit in too many passengers and luggage!
Bus left an hour late without explanation or update from office. The bus we rode on was different from the one we'd made reservations on. Seats were cramped and uncomfortable. We arrived more than an hour late.
Departure should be at 7.30 am, we left at 8.15 am by different bus. It was big mess nobody didnt know anything.
Finally good, but late. They said us "is a direct bus and in 3-3'5 hours you will arrive to Kep" but finally we arrived 4'5h later and we needed to change the bus because the first stop was in Kampot...
Champa Mekong overbooked our VIP van and we were relocated to another company. The ticketing inspector was accommodating (fortunately) and by all appearances, we lucked out with a far superior company. Avoid Champa Mekong at all costs!
Champa Mekong had over sold tickets for this bus. They had no clear records or system to know how many seats had been sold, and blamed everyone else for their confusion and poor service. As it was there was 6 more people than seats, leaving people behind.
Good overall experience. Easy way to take the bus when booking via Bookmebus.com. Driver was good and we didn't encounter any particular bad experience.