Delay Warning

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Notice

ATTENTION

• For all cross-border routes between Thailand and Cambodia, the service provider does not include the associated cross-border fees. The operator will only help to proceed the immigration process on travel date. But It is exclusively the customer's responsibility to autonomously make the payment for these fees.
• A copy of an E-visa for Cambodian (if available)
• We strongly recommend that your passport be valid for at least six months beyond the date of your arrival to avoid possible denied entry.
• From Bangkok to Cambodia the trip are indirect so every passenger will transfer to VAN or BUS at the border.The vehicle type can be flexible and changed without prior notice (Van or Bus), depending on the number of passengers on that day.
• The travel duration shown in this trip is estimated based on Travel Mart transit experience, however it possibly takes longer depending on road condition, rainy season, immigrant procedure, etc.
• Refund is not available for any issues related to the complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.
• Parents may hold infants (below 3 years old) without purchasing an additional ticket.
• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).

Baggage Policy

• With BUS: Two stored bags are permitted. Please place them in the baggage compartment before boarding the bus.
• With VAN: Only one stored bag is allowed. Kindly store it in the baggage compartment prior to boarding the van.
• In addition, you may carry one carry-on bag, which should be stored under your seat or in the overhead baggage compartment above your seat.
• Please be sure your name and contact information is on your bag.
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Delay Warning

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Notice

សម្រាប់ការធ្វើដំណើរទៅកាន់ប្រទេសថៃឡង់ដ៍ និង វៀតណាម- IMPORTANT NOTICE FOR TRIPS TO THAILAND AND VIETNAM:

• អ្នកធ្វើដំណើរ​ត្រូវ​រៀបចំ​ឯកសារ ៖ លិខិតឆ្លងដែន និង ឯកសារផ្សេងៗ​តាម​តម្រូវការរបស់រដ្ឋាភិបាល​ប្រទេស​ដែល​ធ្វើដំណើរទៅកាន់ ។
• សំបុត្រទិញហើយ មិនអាចលុបចោល ឬ ប្ដូរយកប្រាក់វិញបានទេ ប្រសិនបើអតិថិជនមិនអាចធ្វើដំណើរបាន ដោយសារតែមិនមានឯកសារអ្វីមួយ
• Travelers must have a valid Passport (and Visa), and other required documents. No refund shall be made if travelers are not allowed to enter Thailand/Vietnam because of a lack of documents.
• It's the Traveler's responsibility to do immigrant procedures at the border checkpoints, however, Virak Buntham would give you such necessary assistance.
• For detailed information on border crossing, please kindly read up via this link.

• The purchased tickets are not refundable
• Passengers must be present at the boarding point at least 20 minutes before the departure time.
• The ticket will be considered invalid for late or no show-up by the departure time.
• Any refund related to the operator’s complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on are not applicable.
• The travel duration shown in this trip is estimated based on Virak Buntham transit experience, however, it possibly takes longer depending on road conditions, rainy season, immigrant procedures, etc.
• Parents may hold infants (below 3 years old) without purchasing an additional ticket.
• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 15 kg. Overweight bags may be subject to an additional charge.
• You must have your own responsibility for your luggage with the officers at the border.
• Livestock, pets, weapons, illegal products, and hazardous materials are prohibited aboard the bus. You should not bring strong-smelling food items onto the bus (like durian, etc.).