Friendly staff, comfortable seat (can lie back and hold your feet), comfortable space for 185 lbs man, wide enough without touching other man's shoulder.

Nice bus. Quick response from company. Used eticket fine. Would recommend.

it was ok from what we experienced -traveling by buses in Vietnam, Laos and Cambodia including- this was above average. However all transportation services have one thing common and so- lack of infos provided to travelers, especially not local ones.