I cannot rate the above as we were put on a different company boat. This was not a problem until we arrived at the main pier and your company was not there to take us to Long Set beach as promised. Your offices there are closed. This was very poor service
Main point which has to be raised is punctuality, ferry arrived 1+ hour late on both departing & returning trip... Apart from that, staffs seem not too nice but kinda acceptable, there are some other tourists with zero moral & no one took actions on them.