THIS WAS THE WORST COMPANY OF BUSES I HAVE EVER USED. What a disapointment. We paid for a LUXURY BUS from Siem Reap DIRECTLY to Ho Chi Minh. They stopped 3 HOURS in the middle of the night in Phnom Phen and they changed us to a local bus. NEVER AGAIN.
Horrible and unreliable service
Waited 3 hours for the transferring of bus in Phnom Penh
Very disappointed i didnt get what i actually paid for. Sleeper bus turn to a night of sleepless journey. The person at the counter in Phnom Penh was sleeping and we have to wake him up to ask for information. NO TRANSFER is a BIG JOKE.
I booked online and get unsatisfactory rather i didn’t get any information to what to expect on my journey.we left 10:30pm in siem reap was ask to alight at phnom penh at 3:30pm clueless with what happen to sleeper bus ride and wait for 6:30am saigon trip
change the schedule without informing us and let us wait extra six hours because of their own fault.
We took a ‘direct connection’ from Siem Reap to Ho Chi Minh City. We were dropped in Phnom Penh; no communication (bags were on the street..) waited from 4 am to 10.30 am until we headed in another bus (no luxury at all broken chairs and too many people).
Left Siem Reap on time but they did not tell us that we will be dropped at Phnom Penh. Stayed at the bus terminal in PP for 4 hrs before we were transferred to a different bus company called KHAI NAM. Their bus is very old and they said Virak "Cheat you".
I booked a direct journey but had to wait 2.5 hours between destination and then put on another bus company coach that was a really old bus and no wifi.
I paid for a sleeper bus and I didn't get that all throughout! We were only in a sleeper bus for the first 6hrs, Siem Reap - Pnom Penh. After that, we were transferred to an uncomfortable bus for 8 FVCKING HOURS. NOT WORTH YOUR MONEY!!!!