I was given this bus and this route due to a booking inconvenience. They sold me two tickets on a "direct" bus and then wrote to me that the bus was full and it would take more than a week to get a refund. (Via bookmebus.com)barely ac really small
The bus was much later arriving than stated and was also very hot, but otherwise good
This is the second time I've chosen Mekong and the second time the bus has either broken down or had a puncture. Also I had booked an 11 seat van, but was transferred onto a big bus for the second half of my journey.. not ideal