Airbus36

Delay Warning

N/A

Notice

• Passengers are required to arrive at the boarding point 30 minutes before the scheduled departure time.
• It is the passengers' responsibility to ensure early or on-time arrival at the boarding station. Missed schedules will not be eligible for refunds.
• Infants under the age of 3 are not required to have tickets. They must be accompanied by an adult and sit on their lap. Children aged 3 and above must purchase their own seats at the full price.
• Passengers can choose their preferred seats and purchase real-time tickets through the VET Air Bus mobile app or website.
• Passengers are allowed a maximum of 25kg of checked baggage and one carry-on item. Additional charges will apply for overweight baggage, based on the local delivery fee.
• Items such as strong-smelling food (e.g., durian), pets, firearms, narcotics, smuggled or illegal products, and other dangerous or flammable/explosive items are strictly prohibited from being brought onboard.
• Passengers are responsible for the safety of their personal belongings and valuables. VET Air Bus will not be held liable for any loss or damage to personal items.
• Purchased tickets are non-refundable but can be used as a coupon for future trips. Coupon refunds can be processed up to 24 hours before the scheduled departure time.

Delay Warning

N/A

Notice

• This is information for travelers who are traveling Cambodia to Laos or Bangkok. The border is known as "Tropaeng Kreil Checkpoint (Cambodia) & Nong Nok Khiene Landport (Laos) and Poipet (Cambodia) & Aranyaprathet (Thailand)".It's possible that Mevis Transport changed the Bus/Minivan at the border or another bus check point.
• Passengers must initially apply for an e-visa for the nationality required, while they may alternatively apply for a visa upon arrival. SLR will assist regarding on this. However, we recommend that passenger apply for an e-visa prior before starting on your journey to avoid any problems at the border. If there is an issue while crossing the border, it is the responsibility of the travelers.
• The purchased tickets are not refundable
• Passengers must be present at the boarding point at least 20 minutes before the departure time.
• The ticket will be considered as invalid for late or no show-up by the departure time.
• Please be mindful that the bus company may modify your seat if necessary. The seat number is only a guide.
• Refund is not available for any issues related to the complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.
• The travel duration shown in this trip is estimated based on the service provider transit experience, however it possibly takes longer depending on road condition, rainy season, etc.
• Only one exchange is permitted for tickets up to six months after the date of purchase or booking. Please email BookMeBus at support@bookmebus.com 48 hours prior to the scheduled departure time.
• Please be aware that each passenger is permitted to bring one piece of checked baggage (which cannot weigh more than 25 kg for a bus and 15 kg for a minivan) as well as one additional piece of cabin baggage. There can be an extra fee for any overweight bags.
• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).

Delay Warning

N/A

Notice

• This is information for travelers who are traveling Cambodia to Laos or Bangkok. The border is known as "Tropaeng Kreil Checkpoint (Cambodia) & Nong Nok Khiene Landport (Laos) and Poipet (Cambodia) & Aranyaprathet (Thailand)".It's possible that SLR Transport changed the Bus/Minivan at the border or another bus check point.
• Passengers must initially apply for an e-visa for the nationality required, while they may alternatively apply for a visa upon arrival. SLR will assist regarding on this. However, we recommend that passenger apply for an e-visa prior before starting on your journey to avoid any problems at the border. If there is an issue while crossing the border, it is the responsibility of the travelers.
• There is a customer care hotline from SRL Transports with (WhatsApp) +855 93 302 323 for any additional assistance.
• The purchased tickets are not refundable
• Passengers must be present at the boarding point at least 20 minutes before the departure time.
• The ticket will be considered as invalid for late or no show-up by the departure time.
• Please be mindful that the bus company may modify your seat if necessary. The seat number is only a guide.
• Refund is not available for any issues related to the complimentary services such as pickup service, Wi-Fi, Snack, outlet, and so on.
• The travel duration shown in this trip is estimated based on the service provider transit experience, however it possibly takes longer depending on road condition, rainy season, etc.
• Only one exchange is permitted for tickets up to six months after the date of purchase or booking. Please email BookMeBus at support@bookmebus.com 48 hours prior to the scheduled departure time.
• Please be aware that each passenger is permitted to bring one piece of checked baggage (which cannot weigh more than 25 kg for a bus and 15 kg for a minivan) as well as one additional piece of cabin baggage. There can be an extra fee for any overweight bags.
• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the bus (like durian, etc.).