Driver is so bad, action, language is like no education
It was my first time taking a bus in cambodia, honestly for that affordable price, I wasn’t expecting much. It exceeded my expectations. Just one problem, the driver doesn’t speak English. I was the only tourist, I did not know what was going on.
I thought I was going on a bus. Was a minivan. Bus was to leave at 6:45am. But left at 6:30am. Good thing I was very early. I had pre bought my ticket and seat selection. I did not get my seat. Van was overpacked. Took 8 hours. Was suppose to be 5.5.
The driver stopped a lot on this “express, VIP 4.5 hour journey”, even stopping at a car wash to clean his van (!) enroute and thereby hitting rush hour in phnom penh. He didn’t care, obviously, that it was a 7-hour trip. They could stop pretending
Driver put 2 times our lifes in danger Start with 1 hour delay. Said on your website travel duration 4h30 , it took 7 hours. In place to arrive around 4pm it was 7pm No place for the luggage.... Will never travel with that company.
Bus left an hour late. The staff were rude and not helpful. The ride took 10 hours instead of the 7 hours as posted.
The bus never came. The company told us the 3.30pm service we booked didn't exist and the bus had departed at 2.30pm. I had to your office twice to have clarification on what do to do and in the end you couldn't even offer me another bus option.
Good bus and driver, but not the real drop off point...
Arrival was 45 min earlier of expected time. Temperature inside was ok. Overall good service.