We were told report to the bus terminal 20 minutes before departure. We had arrived on time to the bus terminal location, but we werent notified the terminal had been moved around the corner. So we were late but the bus had already left at 2:40
They use only one car to operate. The first schedule from KP-PP was late. it caused 1h late for my schedule from PP-KP. They didn't notify till I called. When they picked us up, they said to us "Just a bit late, why you can't wait?" in such a rude manner.