Delay Warning

N/A

Notice

• Full refund in cash back in cases trip not depart because of bad weather

• Ticket Changes & Cancellations – For any requests, please kindly contact to our Customer Support at least 24 hours before departure. But If you notify us later than 24 hours, we will still do our best to assist you, depending on the situation. Please refer to our T&C for more information click here

• Customer Support – Contact us via Facebook page ,or live chat with our customer urgent bookmebus website, or email to us via support@bookmebus.com Support is available daily from 8:00 AM to 7:00 PM

• The purchased ticket includes an open return trip. Passengers are required to inform GTVC staff in advance at their counter or pier so that a specific return ferry schedule will can be provide by Ferry Operator staff

• The travel duration shown in this trip is estimated based on GTVC transit experience, however it possibly takes longer depending on the weather, the official announcement of the government, etc.

• Always follow the instructions of our staff for your safe.

• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg. Overweight bags may be subject to an additional charge.

• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the ferry either (like durian, etc.).