Traveler reviews for GTVC Speedboat
The journey was as expected, swift & near enough on time. The problems with the trip were solely down to the staff working the operation. Both booking office & on board staff were arrogant, immature & untrained in customer relations. All need training.
We asked at each pier if it was Long set beach and the said no. So we got to the last pier and asked again and were told that it was the first pier. So we had to get a taxi boat back at our own expense. So not well informed. Regards Shane Knox
Sihanoukville harbor is THE CAOS. Any signal concerning boat departure pier. We waited for our boat more than 2 hours without any clear explanation. If you really wants to get to Koh Rong please be well prepared to be patient.
Overall a great service. Online booking was easy you can print ticket/electronic version. Outbound boat was a smaller and very comfortable, the return journey boat was bigger and less comfortable maybe due to the sea conditions. Booking return was easy.
Restricting access to the pier at both ports and only allowing people onto the pier with valid tickets for the next ferry would benefit everybody, both ferry companies and passengers. Total chaos trying to board ferries.
Took the GVTC speedboat. They had a few more people than the available seats. Fast and on time