N/A- Passengers should be at the terminal 15 minutes before departure.
- Tickets are VOID if passengers do not arrive on time.
- Children over 5 years of age require tickets.
- Passengers availing Pick Up services should be ready at the hotel or guesthouse's lobby an hour before departure.
- Passengers MUST present printed Online Tickets for inspection at the terminal prior to boarding.
- Smoking inside the bus is prohibited.
- Pets, weapons, illegal products and substances, and hazardous materials are not allowed on the bus.
- Strong smelling food items (i.e., durian, prohok) are not allowed on board the bus.
- Vietnam does not offer a Visa on Arrival for land border crossings. You must have your Vietnamese entry visa ready or you will not be allowed to board the bus