Delay Warning

N/A

Notice

• Full refund in cash back in cases trip not depart because of bad weather

• The purchased ticket includes an open return trip. Passengers are required to inform GTVC staff in advance at their counter or pier so that a specific return ferry schedule will can be provide by Ferry Operator staff

• The travel duration shown in this trip is estimated based on GTVC transit experience, however it possibly takes longer depending on the weather, the official announcement of the government, etc.

• Always follow the instructions of our staff for your safe.

• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg. Overweight bags may be subject to an additional charge.

• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the ferry either (like durian, etc.).

Delay Warning

N/A

Notice

• Full refund in cash back in cases trip not depart because of bad weather.

• Ticket Changes & Cancellations – For any requests, please kindly contact to our Customer Support at least 24 hours before departure. But If you notify us later than 24 hours, we will still do our best to assist you, depending on the situation. Please refer to our T&C for more information click here

• The purchased ticket includes an open return trip. Passengers are required to inform Ferry staff in advance at their counter or pier so that a specific return ferry schedule can be provide by Ferry Operator staff.

• The travel duration shown in this trip is estimated based on Island Speed Ferry transit experience, however it possibly takes longer depending on the weather, the official announcement of the government, etc.

• Always follow the instructions of our staff for your safe.

• Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg. Overweight bags may be subject to an additional charge.

• Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the ferry either (like durian, etc.).

• Ticket Changes & Cancellations – For any requests, please kindly contact to our Customer Support at least 24 hours before departure. Please refer to our T&C for more information click here

• Customer Support – Contact us via Facebook page ,or live chat with our customer urgent bookmebus website, or email to us via support@bookmebus.com Support is available daily from 8:00 AM to 7:00 PM

Delay Warning

N/A

Notice

Special Offer: VIP Lounge Access at the Waiting Point Area

The VIP lounge is located at the port gate, not on the ferry. Guests can enjoy comfortable seating, Wi-Fi, snacks, and dedicated assistance while waiting to board the ferry.

• Comfort ticket – $30 (include ferry round trip): VIP lounge access: Wifi / Snacks / Fresh Fruit / Coffee / Tea / Water / Comfortable Sofa / Assistant service to pier / Tourism Information.

• Deluxe ticket – $40 (includes ferry round trip): All Comfort benefits plus free rescheduling.

• Full refund in cash if the trip is canceled due to bad weather.

• Tickets include an open return trip. Passengers must inform Tourism Services Assistant staff at the counter or pier in advance to receive a specific return ferry schedule.

• Travel durations are estimated based on Boat operator experience and may vary depending on weather, government announcements, or other conditions.

• Please follow the instructions of our staff for your safety.

• Prohibited items: livestock, pets, weapons, illegal products, hazardous materials, and strong-smelling foods (e.g., durian).