Traveler reviews for Mekong Express

The journey was fine but we got stuck at the border 4 hours waiting for other passengers whose bus had broken down earlier. That changed a 6hours trip into a 11hours one! 👎

My wife and I travel at least once a month and we always use Mekong Express. This trip was the worse trip we have experienced. We sat across from the bathroom. There was a constant odor coming out. The air conditioning was very weak, it was extremely hot

I had wrote to complaint bcoz I brought sleep bus, on date 13 Apr my seat 2A,2B been sold take over by other passenger. staff working arrange normal seat bus to Siem Reap, I with partner can't sleep for whole journey.

The bus got problem and we wait about 3 hours to get the new bus but it got problem again after just about minutes drive.

Passengers were ready at time of departure but we all waited an extra 30 min. Air conditioning didn’t work and windows were opened as a result. 6 hr trip ended up being 8.5 hrs even though there was minimal traffic. Overall, I would not recommend.

Air conditioning in the van is not good. Their is no instruction from the reception counter at the destination point when we arrived.

Airconditioning us not good. Very hot As per online, bus was with WIFI but no wifi

This bus was supposed to arrive on 14:30 and I tried to understand less than 2hours delay because it was khmer ny period. But it arrived on 19:00. And no seat belt.

The tire of the bus on the road was spiked, however the driver instead of changing the tire immediately continued driving at a lower speed. In conclusion the trip was delayed and I lost my flight to Siem Reap. The bus attendant did not want to pay my taxi