Notice
. Ticket purchased is non-refundable.
. Passengers do not come on time, their tickets are worthless.
. Tickets are exchangeable for 1 time only up to 3 months from the date of purchase. Note: Please inform us 48 hours before departure time via email: support@bookmebus.com.
. Passengers should arrive at the boarding point at least 30 minutes before departure time.
. Passengers must present their e-ticket in order to board the bus.
. BookMeBus will not make any refund related to operator’s complimentary services such as Wi-Fi, Snack, outlet, and so on.
. Parents may hold infants (below 3 years old) without purchasing an additional ticket.
. Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 Kg. Overweight bags may be subject to an additional charge.
. Livestock, pet, weapons, illegal products and hazardous material are prohibited aboard the bus.
Passengers may not bring strong smelling food items onto the bus (ie. durian, prohok, etc.).
. Click here for more cancellation policy.