Traveler reviews for Buva Sea
150 Reviews
Over email they are polite - but I’m unsure if that’s the bookmebus people or Buva Sea, I called into the Buva Sea office on Koh Rong and I was treated like dirt. The man fobbed me off and ignored me when I was asking further questions. Not impressed.
The boat captain claimed i didn’t confirm my ticket and almost didn’t let me on the boat. Until I mentioned the hotel I came from then he finally let me me on. Should have been more of a help then being so rude.
I booked a 45 minute ferry which took 2 hours. I almost missed my next booked boat to mad monkeys. We first boarded one boat them had to hop off and board another. Felt very unorganised
Some trouble to get the engine started. But in the end... all good!
Good service.
Our van arrived an hour & a half late in Sihanoukville, so we really thought we'd missed the ferry. Fortunately the 2pm ferry only left at 3.20pm, but they were really great & it was certainly to our advantage. I'd use them again but not book online!
Trip from mainland to Koh Rong went well, boat was on time. However, return from Koh Rong to Sihanoukville was very poor. Boat was 1+ hour late, nobody on island or on the phone had anything helpful to say. Staff was rude on multiple occasions to us.
Trip from mainland to Koh Rong went well, boat was on time. However, return from Koh Rong to Sihanoukville was very poor. Boat was 1+ hour late, nobody on island or on the phone had anything helpful to say. Staff was rude on multiple occasions to us.