Traveler reviews for Mekong Express
3774 Reviews
We ended up not taking this company as they do not care about customer safety or comfort.we hope they go bankrupt.
The driver was terrible he stopped for cigarettes whenever he wanted with no respect to the schedule. Also he is a terrible driver we almost crushed with cows and he laugh maybe the passengers didn’t noticed it but I was on the front seat. Breaks suck too
We are 1h:15m late, mainly because we have to drop everyone off - but not me? Why don't you ask? We are driving RIGHT BY Malysian embasy where I need to go - and in stead I waste 1½ hours of a lovely Saturday :-s
The bus is a bit older but it's well maintained and the staff is very nice. The bus trip was smooth. The only thing is that they didn't pick us up from the hotel like we arranged. Luckily I realized this in time and was able to make it.
The website said there were 4 buses this day. I booked the 1pm one. Turns out it just did not exist, and I was registered for the 2pm one, which left around 2:20.
A bit late
Reserved seats next to each other and were split up which was upsetting. Bus ride was good, wi fi good, but bus was late.
Perfect ride for a family with little kids. Airconditioning was good, water provided and traffic was easy.
We arrived one hour early for departure and inspector managed to get us in the bus ready to go (so one hour earlier), which was great as we were travelling with little kids and it made our travelling time shorter.
The driver I not good drive too fast