Traveler reviews for Ratanak Sambath Express Transportation
63 Reviews
Dear Bookmebus team, i’d to complain about the VIP Bus that i ride today 18-04-19. Ratanak SAMBATH Express Mondolkiri-Phnom Penh leave at 1pm: The Driver not come on time until 1:40pm Vehicle really old ! Smell really bad !
We left the bus station at least 1.5 hour late with no explanation, at least 2 hours if we include the time to change the tyres. I would not recommend.
The space is narrow and the AC doesn't work.
The space is narrow and the AC doesn't work.
Sold our seats eventually got on to find that people were sitting on floor, boxed in, hot as AC insufficient, crowded and dangerous, HORRENDOUS 10 hour journey !!!
During purchase ticket, should have textbox for customer comment. Ur hotline didn't receive my call at 7pm.
Bus departed an hour late, nobody could tell us why.
I don't think the bus is scheduled for 8pm, many passengers arrived after 8. I think we left around 9. The person on the bus did not recognize my ticket from bookmebus. The bus broke down at around 4.30am and no one even tried to inform me.