Traveler reviews for Virak Buntham Express
1609 Reviews
The bus was super late. We left Phnom Penh an hour late and arrived two hours later then planned. The people at the bus station didn't give us any information about when our bus would leave. Very bad custumerservice. Positively, the seats were great
The car is very old.
Comfortable bus however was late leaving the station and did not ensure passengers left at their appropriate stop
Bank charge me 2 times for 1 sit please help check
what happen to my parents today morning was sad and it was worst service by your bus company,i told the staff very clearly 3-4 times that my parents dont speak English andplease make sure with driver they get down in siem reap.but at the end they go poipt
they can't find my name on the booking list but they give me a ride. The mini bus late in 1h , boarding time is 5pm
I informed drop off point Kampong Siem Tela gas station to driver The staff is amazing she arranged my sheet to easily got off and told the driver. But driver forgot the point and he didn't say apologize me, of course I paid tuktuk fee myself.
The busdriver stopped every 15 minutes to drop off people, to pick up people, to eat or to just talk to other people. We arrived 30 minutes later than expected. So instead of 4 hour drive (if you go direct without stopping) it took us at least 6 hours!
The bus driver was stop every 10-15 mins to pick up people & drop off people n of course we end up arrived late! I never experienced this with other companies.well they may pick up or drop off people a few time on the road but this bus stop like 20 times!