Traveler reviews for Mekong Express

Booked vip for comfort. Got an old limousine with small seats, ac too cold and can't be turned off, just repositioned. Inspector lied to me saying wifi was available until we set off where she said it was broken. Asked for partial refund, but no reply.

The bus we had from SR to HCM City though arrive ahead of schedule, has a defective AC. It runs so slow....reason why we were late for the bus in going to HCM from Phnom Penh. I suggest you should have a sleeper bus too.

Trip from Phnom Penh to Kampot was much longer than planned! Driver drove to fast especially at the beginning of construction sites so once we really jumped with the car ! Dangerous

WARNING I booked a bus for 2:30 PM I arrived at the designated departure point I was then told the bus was just not there ? Even though I had a email confirming my ticket booking for the time required I was told that there was no bus leaving that day

The bus was never available I was redirected to another company please process my refund your service is non-existent

Nice staff, but very old bus.

I find the service fabulous. Sad that the road was so bad it took much longer than expected, but that wasn't the drivers fault. The hazard light pinged all the way to Kampot and we were air born for absecod went we hot a bump but I like this service.

Two hours late, no seatbelt on my seat, besides that good.

Driver was very friendly and he really assist his passengers. Office receptionist in Phnom Pehn is very good

Safe and on time. Instructions was not clear. Aircon is not cool enough and just 2 bus stops 10am and 6pm