Traveler reviews for KUMHO SAMCO BUSLINES

Pserson in charge of the bus was so rude. I can understand not everyone can speak English but he always yelling, no explanation why our seat number changed. We didn’t feel comfortable when we talk with staff in the bus.

It was a good trip. The driver was very nice to us.

I didn’t quite understand why the take 10 dollars for the child.

I arrived to the departure point to be told the bus will leave 1 hour and a half later than what it said on the ticket. As I had a flight to take I couldn't wait and they sent me in a different bus with very bad seats, no good aircon and no bathroom, bad

Drive was great and very comfy. Only thing to remark was the border crossing where I felt quite left alone with the procedure as no information was given by the staff about the next steps.

They speak only Vietnamese, so you do not understand anything when they communicate to passengers. Seats couchette are good though.

Seats on bus were broken. No explanation about border crossing just told to get on and off the bus and follow people.

Great service, would highly recommend!

The experience was nothing short of a disaster!!! Please do not take the bus ride!!! - the seats booked online are not honoured. - driver and the other guy were very rude - at the checkpost they unnecessarily made us literally run across the border.

The size of beds in the bus indeed caters more to Asian height people, but it is normal. The driver assistant took $40 for a visa which normally costs $30, but we didn't have to speak to customs, all the administrative stuff was held by the assistant