Traveler reviews for Mekong Express
3774 Reviews
Bus is old. Based on the booking, direct tripis about 12.5 hours but it took us about 16 hours. Traffic is not that bad. Anyway, still a good experience for us.
There is no inspector hence the one star. Mekong express buses are comfortable and the service efficient. I have used them several times with no problems.
The driver drove carefully and it never felt unsafe, unlike other bus companies I have experienced in my travels in Cambodia. The bus also left on time which again I was quite surprised by as I have had different experience with other companies.
Excellent service from check in to drop off.
Nice ride
When I booked I was under the impression that we would be picked up at Hotel(Billybong) as in past. We received a weak excuse that you were not picking up because of the Ester Festival which was over. Also I thought the bus had a toilet which it did not.