Traveler reviews for Mekong Express

bus: outdated, no wifi. The "inspector" tried to scam me to pay an extra $2 per person to "help" process my evisa at immigration. I said no, he said if I take too long, bus will leave me. I paid for your service to be THREATENED to be left behind. 1 star.

Charging ports are not working but the bus crew helped me to charge my phone so all good. Good service!

Good driver and arrived 1 hour earlier (due to low traffic since it was the last day of the water festival?). Still would have preferred the driver not using his mobile phone, especially not reading messages, while driving.

Driver was using his smartphone too much while driving.

the bus condition is not good, but as some people mentioned that the company require customers to pay additional 5 dollars, this didn't happen to me.

The guy from the bus have charged me more 5$ to make the on arrival visa to Cambodia, saying that it was a fee to avoid the cue. There was no cue, there was nobody there. We could have done it by ourselves. You just wanted to steal me.

Driver is very kind and helpful.

Bus was at first 45min late. After that, they said that the aircondition was not working. They said we will have to wait for 30min. Axtually, took them about 1h. Driver was driving way too fast... like he was in a hurry because we left later.

They pick up unofficial customers along the way. Let's them sit on walkway to restroom.

It was a bad experience that I was changed to other bus service Khai Nam at 12 which they gave me back 2$ per ticket n told me that it was overlapped tickets. I was completely unhappy given I booked the ticket around 15 days in advance