Traveler reviews for Mekong Express

Journey was terrible but i was ill and driver took short cut to avoid traffic so not his fault. Arrived 3 hrs late but couldnt be helped i suppose.

Good service

Waiting area at the Mekong Express office was nice and clean. Staff were polite and friendly, especially those who helped load our luggages. Van was quite clean. Overall a good experience.

BORDER Crossing was smooth. We had to change buses twice from Phnom Penh to Siem Reap due to leakage in the aircon.

The company overbooked and we lost our spot and seats even though we booked in advance and arrived 20 minutes early.

HCM from PP, operator left passengers stranded at border cafe for 3 hours without explanation. Then we were left to fend for ourselves at the chaotic border crossing with no instruction on what to do or where to meet after crossing. Trip took 12 hours.

12 hours of discomfort and frustration in their old bus with with tiny seats and terrible AC. The journey took 6 hours longer than expected due to broken buses and complete incompetence. During all the delays neither apologies or explanations were given.

Ho Chi Minh to Phnom Penh. The worst trip for me. I’ve never used this company. I suppose to leave HCM at 3pm. However, my another flight has got me delay. I’ve talked to taxi to drop me on the way and tell this to both driver and bus team. Never again!!