Traveler reviews for Mekong Express
3774 Reviews
The overall ride was good, the bus ride was smooth, the staff was very respectful and helpful and the bus depart and arrive on time. The bus stop is a gas station to go to the toilet and is a restaurant for lunch. I recommend this bus line.
good service
One of the biggest let downs was that online it said it would take 4 hours for the journey, but in fact, it took 6 hours and a half. False advertising.
The service is good as usual.
We decided to take the bus instead of flying from Siem Reap to Phnom Penh. The bus was very enjoyable, spacious, clean and we even did a lunch stop. Our bus was about 30 minutes late arriving in Phnom Penh but it was fine. I highly recommend it.
My trip was cancelled without previous notice. I arrived at the destination 5 hours later than I should have. I am never taking reservations with this company again. Very dissapointed. No punctuality, no WiFi, and seat belts stuck and thus not useful.