Traveler reviews for Mekong Express
3774 Reviews
The staff was very attentive and knows the answer to our questions.
I'd received an email to say the start point for the bus had changed, but actually that wasn't the case. Fortunately I was quite early, so more than enough time to go back in the tuk tuk to the right place. Very friendly staff.
After a problem with bookmebus stealing our money for our original trip (had to rebook with another company), mekong bus did a wonderful job of accommodating us. Very punctual. Although not impressed with 30min stop in middle.Too long on already long trip
Booked for 13 people Siem Reap to Battabang. Arrived at depot and found had booked wrong date (tomorrow instead of today). Bus company was happy to refund but bookmebus refused and kept our money. Innocent mistake on our behalf. Bookmebus SUCK!!!!!!!!!!!!
Absolutely great service!!!!
The bus was older than expected with less leg room. It would be nice to have usb adaptors on the bus for charging devices while traveling between countries.
The bus took an hour longer than it should have so it's best to factor in this kind of delay into your travel. There was no extra traffic or reason for this delay other than slowness of the driver. Minibus was clean, cool and comfortable. Would use again.
I paid for a bus but was switched to a van. I paid more because I wanted a bathroom with the bus. Should have received some money back or at least an explanation.
I paid for a bus but was switched to a van. I paid more because I wanted a bathroom with the bus. Should have received some money back or at least an explanation.