Traveler reviews for Nattakan
292 Reviews
Everything was fine except that our departure delayed for about an hour without any notification. The bus was okay, they gave us snack and lunch. Eventhough the bus crew can not speak english, I think they are quite friendly :)
Crossing the boarder to thailand was a huge mess, but this wasn't the fault of the bus company
Would not travel on this bus again!!!! Equipment was dirty and run down. We were told they would only wait 1 hr for us to clear customs which took 2.5 hrs in total and then they would leave without us. This turned into a nightmare trip.
Bus was ok and operated by Transport Co. Drinks & snacks were provided at beginning and later a simple lunch. Shortly before border a man selling Visa Express service entered the bus, but after "no,thanks" he did not bother me. Border crossing was smooth.
1.) The drivers stole our money, charging six Westerners almost $80 for an otherwise $30 visa. 2.) The drivers changed out of uniform upon crossing into Cambodia and picked up numerous private passengers and pocketing the money, making us three hours lat
The time schedule was totally different than the arrival time. Online schedule says, 12 hours trip but the bus arrived very late. From 12 hours to almost 20 hours trip. It's a nightmare.
Bus was on time, clean, the food was good. I would recommend but be aware of scams. They stop 5km from the border saying you can get your visa faster here - their price is $15 more (which they don’t tell you). Don’t take the tuktuks they offer for free.
The bus was supposed to be without scam, but IT IS A LIE. Someone not from the company entered the bus 1h before the thai border and ask everyone $35 to take care of the visa. DO NOT DO IT! It is faster and cheaper by yourself. Also bus and food were bad.
Very disappointing! Price nearly twice than comparable companies (i.e. Giant Ibis), service much worse. Hardly any of the advertised (really old Bus, no WiFi, no Snacks). Bus broke down after 100km. Had to be picked up by the following one 1 hour later.